Privacy Policy 1.0
Alphamach.gr considers data privacy as a fundamental component of doing business. Our privacy policy and practices focus on processing, sharing and storing personal information appropriately and lawfully while granting privacy, integrity and availability.
This privacy policy applies to the core functional area of Alphamach.gr that operates legally in Greece.
Alphamach.gr processes and stores personal data within the EU.
This privacy statement represents the online privacy policy applicable to the online activities of Alphamach.gr. The statement explains the type of information we collect from customers online and how we use this information.
Our website is governed in accordance with the General Data Protection Regulation (the “GDPR”), (Regulation (EU) 2016/679), which is a directly binding piece of legislation. The GDPR creates some new rights for individuals and enhances some of the rights that have recently existed under Directive 95/46/EC. Directive 95/46/EC will be repealed with effect from 25 May, 2018. This policy was made compliant with the GDPR and is therefore also compliant with Directive 95/46/EC and its national implementations until they are superseded on May 25, 2018.
The privacy policy is under the responsibility of the Alphamach.gr team, which has the responsibility of certifying compliance. The IT Manager is responsible for the implementation of our data protection policy, which is inherently linked to the privacy policy. The IT Manager monitors compliance and is involved in all relevant data protection issues.
Alphamach.gr should be considered as the data protection controller and will determine the purposes and means of processing personal data submitted and collected online.
Principles
The data protection policy of Alphamach.gr is based on the following data protection principles:
The processing of personal data takes place in a lawful, fair and transparent manner;
The collection of personal data will only be carried out for specified, explicit and legitimate purposes and further will not be processed in a way that is incompatible with those purposes;
Will the collection of personal data be adequate, relevant and limited to what is necessary in relation to the purpose for which they are processed?
Will the personal data be accurate and where necessary, up to date?
Every reasonable step will be taken to ensure that personal data that is inaccurate having regard to the purposes for which it is processed is deleted or corrected without delay?
Personal data should be kept in a form that allows identification of the data subject for no longer than is necessary for the purposes for which the personal data are processed?
Will all personal data be kept confidential and stored in a manner that assures appropriate security?
Personal data will not be shared with third parties except where necessary to provide services for them by agreement;
Data subjects will have the right to demand access to and rectification or erasure of personal data, or restriction of processing, or to object to processing as well as the right to data portability.
Personal data
Personal data means any information that may be relevant to an identified or non-identifiable natural person (the “data subject”). Personal data includes all kinds of information that is directly or indirectly (that is, used in conjunction with other data) attributable to the data subject, such as names, date of birth, addresses, e-mail addresses, telephone numbers, etc.
Collection of personal data
Users of the website who want to benefit from our services and submit information to us may be asked to provide personal data to enable Alphamach.gr to operate and improve our services. We collect personal data such as names, dates of birth, addresses, email addresses, telephone numbers, passport or ID numbers, national telephone numbers, mobile phone numbers, etc.
We collect personal data for other purposes such as statistics, administration and communication, IT and security management, certification and certification systems, support systems, internal program collaboration and organizational teams and activities. We will only process personal data to the extent necessary for a specified, explicit and legitimate purpose or a purpose required by law in areas where we operate.
Information you provide us directly
You are not required to provide information directly to us in order to view the website. However, when you use certain features of the website, such as when you register for certain services, access certain content or features, or when you communicate directly with the website, we may ask you to provide information such as:
– Contact information, such as your full name, email address, postal address, telephone number and mobile phone number,
– username and password,
– information posted in community discussions and other interactive online features,
– search queries conducted on the website; and
– correspondence you send to us.
Information collected automatically when you visit and interact with the website
When you visit and interact with the website, certain information may be automatically collected, such as:
- the Internet Protocol (IP) address of your computer,
- the type of browser and the operating system,
- the websites you visited immediately before and after your visit to the website,
- activities within the community discussions,
- websites and advertisements you see and links you click on within the website,
- the speed of your connection and information about the software programs installed on your computer,
- aggregate data on click-through rates of emails and user video viewing,
- basic server connection information; and
- information collected through HTML cookies, Flash cookies, web beacons and other similar technologies.
Information we collect from other sources
We may have access to information about you from third party sources and platforms (such as social networking sites, databases, online marketing companies and ad-targeting companies), which include:
- if you access third-party social networking services (such as Facebook Connect or Twitter) through the Site, your username and login lists for those services,
- demographic data, such as your age group, gender and interests,
- interactions with advertisements and viewing data such as click-through rates and information about how many times you have seen a particular advertisement; and
- unique identifiers, including mobile device identification numbers, which can track the physical location of those devices in accordance with applicable law.
Please note that the Site may combine the information we collect directly with information we receive from third-party sources.
Use of personal data
We will use personal data for the purpose for which it was collected, and will only keep the data for as long as necessary for that purpose. We may retain visitor information for as long as the visitor’s account is active or as necessary to provide services, in compliance with our legal obligations, or for any of the purposes listed above. Access to personal data is strictly limited to the Alphamach.gr team who have the right certification and a clear need for the data.
Use of Cookies
The Alphamach.gr website and its partners use cookies or similar technologies to ensure an excellent user experience and to analyze trends, to administer the website, to track users’ movements throughout the website, and to gather demographic information relevant to our user base as a whole. Cookies are small text files placed on a user’s device to track usage patterns and registration preferences. Our cookies do not contain information that can identify individuals. We collect certain information automatically through the use of cookies and tracking technologies such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, files displayed on our site (e.g., HTML pages, graphics), operating systems, date/time stamp, and/or browsing data to analyze trends overall and to administer the site. Website users can control the use of cookies at the private browser level however if users choose to disable cookies, this may limit the use of certain features or functionality on our website or services.
Sharing of personal data
Personal data should not be shared with third parties except in circumstances where such sharing is necessary for the provision of our services. We occasionally sign up with other companies and corporate partners who work on our behalf such as technology companies to manage and distribute systems and updates in ways that enhance our products and services. In these cases we will only share with them the data necessary for this purpose. Service providers will only be allowed to obtain the personal data they need to distribute their service. We will not disclose personal data to third parties for the purpose of allowing them to market their own products and services to our customers. If our users do not want us to share information with these companies, please contact our privacy policy e-mail department: info@alphamach.gr
In certain circumstances, Alphamach.gr may be required to disclose personal information in response to lawful requests by supervisors to fulfill the requirements of the GDPR. We may also disclose personal information if required by law, as well as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect the safety of our customers or the safety of others, investigate fraud, or respond to
Security of processing
We will process personal data securely and will implement and maintain appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access, particularly where the processing involves the transfer of data over a network, and against all other unlawful forms of processing. Questions regarding the security of personal data can be addressed to the privacy policy department e-mail: info@alphamach.gr
Access to and correction or erasure of personal data
Visitors/customers have the right to access, correct or request erasure or restriction of processing of any information we have collected, at any time. To help us keep personal data up to date, we advise users to inform us of any changes or discrepancies. To review and/or curate personal data, or to obtain information about how long Alphamach.gr intends to retain personal data, or for other questions relating to access to personal data, or if you would like to make a request so that we can provide you with information about whether we retain or process on behalf of third parties any of your personal data, please contact our privacy department at e-mail: info@alphamach.gr
E-mails/Newsletters/Marketing Campaigns
Alphamach.gr is allowed, with consent, to send visitors or customers e-mails/newsletters/marketing campaigns. This form of consent must be freely given, up-to-date and clear. These requirements are fulfilled when visitors or customers have opted in to receive e-mails/newsletters/marketing campaigns (active consent).
Visitors or customers will always have the right to object, upon request and free of charge, to the processing of personal data relating to them for the purposes of direct marketing activities without having to provide specific justification. Visitors or customers can do this by using the “Unsubscribe” or “Unsubscribe” link which they will find in the e-mails they receive from us or by contacting us at the e-mail address: info@alphamach.gr
Once a visitor/customer has unsubscribed, the personal data of that visitor/customer will no longer be processed for direct marketing.
E-mails/newsletters/marketing campaigns contain information which we believe may be of interest to our visitors/customers such as the latest news about our products and services.
Liability
Alphamach.gr is responsible and must be able to demonstrate at any given time, compliance with the GDPR as well as with our principles set out here. Alphamach.gr will maintain records of processed activities under its responsibility containing the information required by the GDPR and where applicable and will make the records available to supervisors on request.
The privacy statement is under the responsibility of the team at Alphamach.gr. Any queries regarding this policy can be directed to the email address: info@alphamach.gr
Complaints
Visitors have the right to file a complaint regarding the processing of their personal data. All queries and complaints will be dealt with in a timely manner by the privacy policy compliance department in accordance with internal procedures.
In the unlikely event that customers have been harmed due to a violation of their data protection policy rights and Alphamach.gr has not addressed the complaint in an adequate manner, visitors may formally complain to the supervisors.
Complaints can be submitted to the e-mail address: info@alphamach.gr
Changes to this policy
This policy may be updated from time to time, e.g. due to changes in relevant legislation or changes in the structure of Alphamach.gr. In the event of changes, visitors will be informed by e-mail or by a warning on the website about them. We encourage all our users to check this page periodically for the latest information on our privacy practices.
Contact
E-mail: info@alphamach.gr
